I have been using their services to come to clean my house for three hours every two weeks. Nancy always keeps a good record of what has been done in three hours every time. Always show and review what they have cleaned at the end. I am happy with her services. Nancy will work around your schedule too. What I like most about Nancy is that she will share her cleaning experience of what works best and how I should clean and maintain the toilet bowl, sink or cooktop, etc. I just love that conversation and I always learn something from her.